​The EJ Lauren Fine Furniture warranty is limited in that it is provided to you, the original purchaser and owner. The EJ Lauren Fine Furniture warranty does not apply to furniture that has been abused or used in a business environment and/or for commercial purposes. The EJ Lauren Fine Furniture warranty only applies to furniture used for normal residential purposes.

Our warranty does not cover products sold in “distressed” or “as is” condition, products sold “second hand” or products purchased from a retailer, or any other form of reseller not authorized by EJ Lauren Fine Furniture, Inc. to sell our products. All warranties cover labor for 1 year only.

All of the Limited Warranties set forth below are subject to these Warranty Limitations.

Lifetime Limited Warranty – Frames & Springs

Frames, spring systems, motion mechanisms, and specific fixtures are under warranty to be free from manufacturing defects for the life of the product. Lifetime Limited Warranty is equal to seven (7) years.

1-Year Limited Warranty on Innerspring Mattresses & Mechanisms

Standard EJ Lauren Fine Furniture sleep sofa innerspring mattresses are under warranty to be free from manufacturing defects and against the loss of foam resiliency for one (1) year (this includes, but may not be limited to, swivel bases, swivel/rocker bases and sleep sofa mechanisms).

Limited Lifetime Warranty – Cushion Cores

Foam cores under warranty are to be free from manufacturing defects and against the loss of foam resiliency for 1 year of the product’s life, with validation of normal wear and tear and confirmation by manufacturer of resiliency loss.

Feather soft cushions consist of a 1.8 density foam core wrapped with super-soft foam, surrounded by a balanced blend of down, feather and multi-denier polyester fiber, encased in a channeled down-proof ticking. While this breathable ticking is down-proof, and creates a feather barrier, feathers will poke through the fabric from time-to-time. This is considered normal performance and is not a defect. Feather soft cushions are under warranty against defects in material and workmanship for one (1) year.

1-Year Limited Warranty – Fabrics, Filling Materials & Fastenings

Upholstery fabrics, including slipcovers, are under warranty for one (1) year against seam slippage, fraying and dye transfer, but only if any cleaning conforms to industry standard methods. This warranty does not cover wearing, wrinkling, fading, pilling or fabric that has been treated with a dealer or consumer applied soil repellent.

Foam filling materials are under warranty for one (1) year against the loss of foam resiliency.

Zippers and seams are under warranty for one (1) year against failure, including seam slippage.

​To request service under this warranty, contact the authorized EJ Lauren Fine Furniture retailer from whom you purchased your EJ Lauren Fine Furniture. The retailer will, in turn, contact us. Certain defects may be repaired in your home with our authorization for the first years. If the repair cannot be completed in your home, arrangements must be made with the retailer to transport the furniture to the retail location. The EJ Lauren Fine Furniture warranty does not include the cost, if any, of transportation to or from the retail location or factory. The retailer will contact our factory service center to schedule return authorization (RA) and time they can deliver to and from the factory service center, as long as one (1) year from the date of purchase. If service is not handled through the retailer where purchase was made, shipping and handling charges will apply.

Certain information is required to process a request for service. We suggest that you keep your sales receipt and a record of the serial number for each piece of furniture that you purchased.

​The following cleaning codes and instructions are provided for your education and direction in cleaning spots and stains from your new EJ Lauren upholstered pieces. These are common and recognized definitions within the furniture industry but should not be construed as a guarantee that desired results will be obtained by following these methods. Always test cleaners in a hidden area before proceeding.

“S” Labeled Upholstery

Must be dry solvent cleaned only. Dry solvent cleaning is reserved for delicate or non-colorfast fabrics that can be damaged when using water-based cleaning methods. The term dry solvent refers to non-water, hydrocarbon-based compounds. Dry cleaning is considered to be the safest of cleaning methods; however solvents may damage adhesives or latex back coatings.

“W” Labeled Upholstery

The furniture piece can be cleaned with water. This is the most durable type of fabric you can buy and is ideal for furniture that will see a high volume of use or spills (family room chairs, living room couches and chairs).

“WS” Labeled Upholstery

Fabrics can be cleaned with either water or solvent based products. Use a mild solvent, an upholstery shampoo, or the foam from a mild detergent.

​Dust and dirt promote premature fabric wear. Vacuum the surface of you furniture regularly, including the deck under the cushions, with the upholstery attachment of your vacuum cleaner. Direct sunlight can cause some fabrics to fade. Care should be taken to limit the amount of direct sun on any piece of furniture.

​Our 1.8 density foam cores contain no added flame retardant chemicals per the requirements of California TB 117-2013. While foam will soften, it should not lose resiliency or the ability to recover from compression. Polyester wraps, used to create surface softness, will, over time, lose some of the initial loft, which may contribute to cushion flattening and wrinkling. This is normal.

Feather soft cushions and cushion packages will, by design, flatten, wrinkle and soften. We suggest you fluff these cushions as you would fluff the feather or down pillow you sleep on.

You can prolong cushion life and keep your cushions looking fresh by turning and rotating them regularly. You may also want to regulate the cushion core and polyester wrap by unzipping the casing and adjusting the fit of the core and polyester wrap. We do not suggest removing the cushion core from the casing.

Frames

Frames are hand-crafted from four-quarter kiln-dried alder hardwood and hardwood ply. Framing joints are precisely assembled with corner blocks, glue, and staples for extra strength, stability, and durability. Padded outside back and arms prevent wear and tear from framing along with a more luxurious and refined product.

Sinuous Springs

Rows of heavy 8-gauge, no-sag, steel springs provide comfort and support while preventing sagging to maximize comfort and longevity. Springs are doubled on each end to give added support to areas with most wear.

Cushions

High-quality, 1.8-lb. density foam wrapped in a quilted feather and down envelope to provide extra comfort.

Accent Pillows

Luxurious welted accent pillows included. Pillows are filled with eco-friendly fiber.

Kiln-Dried Alder Hardwood

Our frames are carefully crafted alder wood. Kiln-dried refers to the process of placing sawn lumber into kilns where heated air circulates in order to absorb all the moisture without jeopardizing the strength and structural integrity of the end wood product.

Corner Blocks

Corner blocking is a furniture building technique where a corner block (typically wood) is wedged, screwed or glued in at a corner of a furniture frame to ensure stability. Corner blocks help keep legs or frames from ever wiggling.

Sinuous Springs

Sinuous springs are two-dimensional "S" shaped wires that run from the front rail to the back of the seat, spaced every few inches. Support wires cross laterally and provide additional stability and support. EJ Lauren furniture features springs doubled on each end to provide additional support where pieces usually wear the most.

1.8 Density Foam

High resiliency foam High-resiliency foam returns to its normal shape when subjected to pressure and doesn't disintegrate over time.

Acetate

A manufactured fiber formed by compound of cellulose, refined from cotton linters and/or wood pulp, and acedic acid that has been extruded through a spinneret and then hardened.

Acrylic

A manufactured fiber, its major properties include a soft, wool-like hand, machine washable and dryable and excellent color retention.

Cotton

A white vegetable fiber grown in warmer climates in many parts of the world, has been used to produce many types of fabric for hundreds of years. Cotton fabric feels good against the skin regardless of the temperature or the humidity and is therefore in great demand by the consumer.

Damask

A glossy jacquard-type fabric, the patterns are flat and reversible. Unlike jacquards, the fabric is all one color. Suitable for draperies, curtains bed and table linens.

Double Rub

Refers to the back and forth motion used to test the duribility of an upholstery fabric. The test duplicates the abrasion that occurs from the normal use of upholstered furniture. The larger the number of double rubs the more durible the fabric.

Faux Fur

Artificial fur made from synthetic material.

Herringbone

A variation on the twill weave construction in which the twill is reversed, or broken, at regular intervals, producing a zig-zag effect.

Ikat

A fabric, usually handwoven which has been tie-dyed in the yarns prior to weaving. The pattern can range from simple little dots to intricate double ikats.

Jacquard

Woven fabrics manufactured by using the Jacquard attachment on the loom. This attachment provides versatility in designs and permits individual control of each of the warp yarns. Thus, fabrics of almost any type or complexity can be made. Brocade and damask are types of jacquard woven fabrics.

Linen

A natural plant fiber, linen fibers are stronger and more lustrous than cotton. Depending on the weight, it’s appropriate for anything from heirloom sewing and blouses to slacks and jackets.

Matelassée

A medium to heavyweight luxury fabric made in a double cloth construction to create a blistered or quilted surface. Common end-uses are upholstery, draperies, and evening dresses.

Microfiber

An extremely fine synthetic fiber that can be woven into textiles with the texture and drape of natural-fiber cloth but with enhanced washability, breathability, and water repellancy.

Paisley

A tear-drop shaped, fancy printed pattern.

Polyester

A manufactured fiber in which the fiberforming substance is any long chain synthetic polymer. Polyester fibers are high strength and are resistant to shrinking, stretching and wrinkling.

Polypropylene

A manufactured fiber that is a type of Olefin. Polypropylene is quick drying, stain resistant, and exceptionally strong.

Quilting

A fabric construction in which a layer of down or fiberfill is placed between two layers of fabric, and then held in place by stitching or sealing in a regular, consistent, all-over pattern on the goods.

Rayon

A natural fiber created from wood pulp, it usually has good drape and a soft hand. It’s appropriate for tops, shirts, skirts and dresses.

Silk

A natural filament fiber produced by the silkworm in the construction of its cocoon. Most silk is collected from cultivated worms; Tussah silk, or wild silk, is a thicker, shorter fiber produced by worms in their natural habitat. All silk comes from Asia, primarily China.

Taffeta

With a crisp hand, taffeta is typically used for formal wear like gowns and fuller skirts. Underlining prevents some of the wrinkling it has a tendency to have.

Tapestry

A heavy, often hand-woven, ribbed fabric, featuring an elaborate design depicting a historical or current pictorial display. The weft-faced fabric design is made by using colored filling yarns, only in areas where needed, that are worked back and forth over spun warp yarns, which are visible on the back. End-uses include wall hangings and upholstery.

Ticking

A variety of fabrics are known as "ticking." The main weave is a closely-woven, thick yarn twill. Spaced, colored, and natural or white yarns repeated in the warp, and all natural or white in the filling, forming a stripe. Several color combinations used, as blue and white, brown and white, red and white. Heavy warp-face sateens as well as heavy sheetings are printed and sold as ticking. Jacquard damask ticking woven in damask effects also sold for this purpose as well as other fabrics, such as drills.

Ultrasuede

An imitation suede fabric composed of polyester microfibers combined with polyurethane foam in a non-woven structure. Hand and appearance resemble sheep suede.

Yarn

A continuous strand of textile fibers created when a cluster of individual fibers are twisted together. These long yarns are used to create fabrics, either by knitting or weaving